Christmas 2023 Holiday Hours

  • Thursday, 21st December, 2023
  • 12:44pm

Good evening everyone,

The following is the support schedule we have for the festive holiday period in 2023. All times are London, GMT:

  • 23rd December 5:00pm - 28th December 10:00am - VERY LIMITED SUPPORT
  • 28th December 11:00am - 31st December 10:00am - LIMITED SUPPORT
  • 31st December 11:00am - 2nd January 10:00am - VERY LIMITED SUPPORT

We will, as always, try our best to keep the service running as smoothly as it can during the celebration period. There will be limited support, so please keep tickets to urgent ones only as it will take longer to respond. Tickets are answered in the order they are received. If you add further details to a ticket, it will go to the bottom so please await support.

Please also get any new orders or renewals in and paid as during times of very limited support, you may be waiting a while unfortunately until one of the team is free.

The team will try to enjoy Xmas the same way we hope all of you, and your loved ones will. Please stay safe and take care of all your loved ones.

Luckily we have more than one version of a channel (2 or 3 versions, sometimes 4) so please use these until one of the team can respond to the issue and expect a little longer time to get channels fixed than normal.

We are of course fully aware of the Football and Boxing this holiday season and we will be here, in the background, making sure it runs as smoothly as possible. As always, any games not advertised for TB or Slly Sports are within the LIVE Events or LIVE Football sections. It may not be that your device has updated the game name, but it will be there.

If you would like to buy the team a coffee or a beer you can do this via https://www.buymeacoffee.com/infomouse

We wish for you and your loved ones to stay safe. 

And!.... THANK YOU! for sticking with us this year again. For those who joined us online this year, thank you for your custom and we all hope for many more years together with you all.

MERRY CHRISTMAS & A HAPPY NEW YEAR TO ALL OF YOU FROM ALL OF US!

InfoMouse Hosting Team

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